Passenger Bill of Rights

AS A TAXI RIDER, YOU CAN EXPECT

Convenient Payment Methods

You can always pay for your ride with a credit card, cash or gift card. You can also use our mobile app!

Honest Pricing

Our rates are set by Leon County. We never surge price, even during popular events.

Safety and Respect

Your driver will be courteous, and treat you with the utmost level of professionalism.

No Meter Scams

We will never charge you more than your meter fare. We guarantee it, or we will give you your money back.

No Cell Phone While Driving

The road deserves your driver's attention. Your driver will never be on the phone during your trip.

Smoke Free Ride

Thanks to Florida's Clean Air Act, there is no smoking allowed in any Yellow Cab.

Comfortable Ride

Our cars will never be too hot or too cold. If you are uncomfortable, your driver will make any necessary adjustments to fix it.

Serious About Safety

We are committed to your safety. Every Yellow Cab is equipped with Drive Cam technology and monitored. All drivers undergo 50 state background checks on a regular basis.

Service Animal Friendly and Disabled Accessible

You may be accompanied by a service animal. We also offer wheelchair accessible vehicles for your convenience.

get moving faster

Download our mobile app and start moving around Tally! Available in iPhone and Android.